SERVICE CONCEPT

服务理念



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。


SERVICE SYSTEM

服务系统



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。


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Plant Extract Oil Control: Say Goodbye to Shine Troubles, Cultivate a Fresh and Healthy Skin Base

Click: Time:2025-12-24 14:16:41

Oily skin types are plagued year-round by issues like persistent shine, enlarged pores, and recurring breakouts. Blindly using harsh oil-control products can actually damage the skin barrier, triggering a vicious cycle of 'the more you control, the oilier it gets'. In fact, a variety of plant-derived ingredients from nature, with their mild yet targeted conditioning properties, can address oiliness at its root, restoring the skin to a healthy state of oil-moisture balance.


Tea tree essential oil is a 'star oil-controller' for oily skin. Extracted from the leaves and branches of the tea tree, it contains terpinen-4-ol, a compound that precisely inhibits excessive sebum production by the sebaceous glands. It also boasts antibacterial and anti-inflammatory benefits, effectively preventing acne and pimples caused by clogged pores. Unlike chemical oil-control ingredients, tea tree essential oil is gentle and non-irritating. For daily use, mix it with toner or spot-apply it on the T-zone (the area most prone to oiliness) to quickly reduce shine and keep skin fresh.


Witch hazel extract excels at the dual functions of conditioning and repairing. It regulates the skin’s oil-secretion rhythm to reduce surface oil buildup, while its tannic acid content tightens enlarged pores, leaving skin texture smoother and more refined. More importantly, witch hazel has soothing and calming properties—it alleviates redness and sensitivity caused by oil imbalance in oily skin, repairs the damaged skin barrier, and fundamentally reduces recurring oiliness. It is particularly suitable for combination skin types that are oily on the surface but dry underneath.


In addition, peppermint extract and green tea extract are also excellent choices for oily skin. Peppermint extract delivers an instant cooling sensation, inhibiting oil secretion while soothing skin irritation and overheating. Green tea is rich in polyphenols, which offer powerful antioxidant effects—they neutralize free radicals, reduce blackheads caused by oil oxidation, and enhance the skin’s resistance to external aggressors.


When using plant-based ingredients for skincare, it’s crucial to follow the principle of 'gentle compatibility' and avoid layering multiple high-concentration plant extracts. Opt for simplified skincare products with oil-controlling plant extracts as the core ingredients, paired with a cleanser of moderate strength to avoid over-cleansing. With consistent conditioning using plant extracts, you can bid farewell to greasy shine, cultivate a healthy and stable skin foundation, and help oily skin achieve a fresh, clear, and radiant complexion.


 


Plant Extract Oil Control: Say Goodbye to Shine Troubles, Cultivate a Fresh and Healthy Skin Base
Oily skin types are plagued year-round by issues like persistent shine, enlarged pores, and recurring breakouts. Blindly using harsh oil-control products can actually damage the skin barrier, triggering a vicious cycle of 'the more you control, the oilier it gets'. In fact, a variety of plant-derived ingredients from nature, with their mild yet targeted conditioning properties, can address oiliness at its root, restoring the skin to a healthy state of oil-moisture balance.
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Products

 

 

Tea Tree Acne Gel

Tea Tree Oil-Control Soothing & Balancing Serum

SKINNARSTER Urban Balance Dual-Formula AM/PM Cleanser Duo

 

 

Skin Concerns

 

 

Frequent Breakouts

Blackheads / Whiteheads

Enlarged Pores

Hyperpigmentation

Damaged Skin Barrier

Oil–Water Imbalance

 

Contact

 

 

Email: info@skinnarster.kr
Address: 11F, 524 Teheran-ro, Gangnam-gu, Seoul, South Korea

 

 

 

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